Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• •Provide accurate and complete information when submitting inquiries or engaging our services
• •Use our website and services only for lawful purposes and in accordance with these terms
• •Maintain the confidentiality of any account credentials or access information we provide
• •Notify us immediately of any unauthorized use of your account or security breaches
• •Respect the intellectual property rights of Figment Ledger and third parties

2. Prohibited Uses

You may not use our website or services to:

• •Violate any applicable laws, regulations, or professional standards
• •Transmit viruses, malware, or other harmful code
• •Attempt to gain unauthorized access to our systems or other users' accounts
• •Engage in any activity that could damage, disable, or impair our services
• •Harvest or collect information about other users without their consent
• •Misrepresent your identity or affiliation with any person or entity

3. Service Access Requirements

To access certain features of our services, you may need to provide specific information or meet particular criteria. We reserve the right to determine eligibility for services and may decline to provide services at our discretion, particularly where we identify potential conflicts of interest or capacity constraints.

4. Fair Usage Guidelines

Our services are designed to support reasonable business accounting needs. We expect clients to use services in good faith and within the scope of agreed engagements. Excessive or unreasonable demands on our time or resources may require renegotiation of service terms or additional fees.

1. Service Uptime and Maintenance

We strive to maintain reliable access to our website and client systems. However, we do not guarantee uninterrupted availability and may need to perform scheduled maintenance or address technical issues. We will make reasonable efforts to minimize disruption and provide advance notice of planned maintenance when possible.

2. Feature Availability

The specific services and features available to you depend on the nature of our engagement and the service package you have selected. Not all features described on our website may be included in every service offering. We will clearly communicate what is included in your particular engagement.

3. Geographic Service Scope

While we are based in Australia and primarily serve businesses operating under Australian regulations, we may work with international clients. However, our expertise is focused on Australian accounting standards and tax requirements. Services for businesses operating in other jurisdictions may be limited or require collaboration with local professionals.

4. Service Modifications and Updates

We may modify, update, or discontinue aspects of our services as business needs evolve, technology changes, or regulatory requirements shift. We will provide reasonable notice of significant changes that affect existing client engagements. Continued use of our services after such changes constitutes acceptance of the modified terms.

5. Technology and Software Changes

We may update the software, platforms, or tools we use to deliver services. While we aim to minimize disruption, such changes may occasionally require adjustments to workflows or client processes. We will provide guidance and support during transitions to new systems.

1. Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Figment Ledger or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

2. Your Data and Documents

You retain ownership of all financial records, business documents, and other information you provide to us. By engaging our services, you grant us a license to use this information solely for the purpose of providing the agreed accounting services. We will not use your data for any other purpose without your consent.

3. Work Product

Financial statements, reports, analyses, and other work products we create as part of our services become your property upon full payment for those services. However, we retain the right to keep copies for our records and professional liability purposes as required by accounting standards.

4. Trademarks and Branding

The Figment Ledger name, logo, and other marks are trademarks of our firm. You may not use our trademarks without prior written approval. Similarly, we will respect your trademarks and branding in all professional communications.